How much time does it take for my item to be shipped?
Your item will be shipped within 2 days from placing your order.

I would like to check the status of my order.
We will send an email to your registered mail address once your item is ready for pick up/delivery. If you did not receive this email, please check:
・your spam mail inbox
・your log in details
・your internet connection settings
You can also check the status of your order through your purchase history.
How much does it cost for shipping?
Shipping costs 500 yen to any location within Japan. You will not incur any delivery charges if you choose “store pick up” as your delivery method.
Is it possible to change an order or cancel after the order is submitted?
Once the order has been submitted, the poster printing process will start. As such, changes and cancellations are not possible.
When the goods are delivered, the image differs. In this case is it possible the return the goods?
It is not possible to return goods after delivery, nor is it possible to change the design.
How many posters can I order in a single transaction?
You can order up to four posters in a single transaction. If you would like to print more than four posters, please start a new transaction. We might not be able to accommodate your request for multiple character template prints due to copyright issues.